Investigating The Role of the use of computer Hardware , software and   lecturer involvement on online universities student satisfaction

Agus Purwanto; Tawar Tawar

doi:10.11111/ujost.v3i1.132

Authors

Agus Purwanto Aguspati Research Instituta, Indonesia
Tawar SD Negeri Karangsumber 01, Winong, Pati

DOI:

https://doi.org/10.11111/ujost.v3i1.132

Keywords:

The use of computer Hardware ,online student satisfaction, The use of computer software, Lecturer involvement.

Abstract

The purpose of this study is to investigate the role of the use of computer hardware in online learning has a positive effect on online student satisfaction, investigate the role of The use of computer software in online learning has a positive effect on online student satisfaction and investigate the role of Lecturer involvement in online learning has a positive effect on student satisfaction learning online. This research will use exploratory descriptive method. This means that the research will begin by providing an overview about each variable studied descriptively, then study the relationship pattern and its influence exploratively. Based on the formulation of the problem and objectives to be achieved, this study uses a survey method. In taking the sample, the researcher used a sample of level 1 and 2 students filled out the Google Form questionnaire as many as 168 people. Because learning is online, the distribution of questionnaires is also carried out using existing technological facilities using Google Drive with the Google Form application. In this case, SEM with SmartPLS is an alternative technique in SEM analysis. The data used does not have to be multivariate normal distribution. In SEM with SmartPLS the value of the latent variable can be estimated according to the linear combination of the manifest variables associated with a latent variable and is treated to replace the manifest variable. According to Monecke & Leisch (2012) in Sarwono and Narimawati (2015), SEM with SmartPLS consists of 2 components, namely: (1) Inner Model and (2) Outer Model.The results of data processing with SmartPLS show that The use of computer hardware in online learning has a positive effect on online student satisfaction, The use of computer software in online learning has a positive effect on online student satisfaction, Lecturer involvement in online learning has a positive effect on student satisfaction learning online

References

Alshare, K. A., Freeze, R. D., Lane, P. L., & Wen, H. J. (2011). The impacts of system and human factors on online learning systems use and learner satisfaction. Decision Sciences Journal of Innovative Education, 9(3), 437-461.

Baruth, O., & Cohen, A. (2023). Personality and satisfaction with online courses: The relation between the Big Five personality traits and satisfaction with online learning activities. Education and Information Technologies, 28(1), 879-904.

Basith, A., Rosmaiyadi, R., Triani, S. N., & Fitri, F. (2020). Investigation of online learning satisfaction during COVID 19: in relation to academic achievement. J. Educ. Sci. Technol, 6(3), 265-275.

Deshwal, P., Trivedi, A., & Himanshi, H. L. N. (2017). Online learning experience scale validation and its impact on learners’ satisfaction. Procedia computer science, 112, 2455-2462.

Fitri, H., & Putra, R. B. (2019). The impact of learning culture on readiness to online learning through learning satisfaction as intervening variable in the industrial era 4.0. E-Jurnal Apresiasi Ekonomi, 7(3), 309–316.

Hwang, N. K., Shim, S. H., & Cheon, H. W. (2023). Digital learning designs in occupational therapy education: a scoping review. BMC Medical Education, 23(1), 1-19.

Jahnke, I. (2023). Quality of digital learning experiences–effective, efficient, and appealing designs?. The International Journal of Information and Learning Technology, 40(1), 17-30.

Kornpitack, P., & Sawmong, S. (2022). Empirical analysis of factors influencing student satisfaction with online learning systems during the COVID-19 pandemic in Thailand. Heliyon, 8(3).

Ke, F., & Kwak, D. (2013). Online learning across ethnicity and age: A study on learning interaction participation, perception, and learning satisfaction. Computers & education, 61, 43-51.

Lee, J. W., & Mendlinger, S. (2011). Perceived self-efficacy and its effect on online learning acceptance and student satisfaction. Journal of Service Science and Management, 4(03), 243.

Lee, J. W. (2010). Online support service quality, online learning acceptance, and student satisfaction. The internet and higher education, 13(4), 277-283.

Li, X., Odhiambo, F. A., & Ocansey, D. K. W. (2023). The effect of students’ online learning experience on their satisfaction during the COVID-19 pandemic: The mediating role of preference. Frontiers in Psychology, 14, 1095073.

Liu, D., & Zhang, H. (2021). Developing a new model for understanding teacher satisfaction with online learning. Sage Open, 11(3), 21582440211036440.

Lim, C. L., Ab Jalil, H., Ma'rof, A. M., & Saad, W. Z. (2020). Self-Regulated Learning as a Mediator in the Relationship between Peer Learning and Online Learning Satisfaction: A Study of a Private University in Malaysia. Malaysian Journal of Learning and Instruction, 17(1), 51-75.

Lousã, E. P., & Lousã, M. D. (2023). Effect of technological and digital learning resources on students' soft skills within remote learning: The mediating role of perceived efficacy. International Journal of Training and Development, 27(1), 1-17.

Masadeh, R. E., Almajali, D., Alrowwad, A. A., Alkhawaldeh, R., Khwaldeh, S., & Obeid, B. (2023). Evaluation of factors affecting university students' satisfaction with e-learning systems used dur-ing Covid-19 crisis: A field study in Jordanian higher education institutions. International Journal of Data and Network Science, 7(1), 199-214.

Martin, F., & Bolliger, D. U. (2022). Developing an online learner satisfaction framework in higher education through a systematic review of research. International Journal of Educational Technology in Higher Education, 19(1), 1-21.

Nurmalisa, Y., Sunyono, S., & Yulianti, D. (2023). An Integrative Review: Application of Digital Learning Media to Developing Learning Styles Preference. International Journal of Information and Education Technology, 13(1), 187-194.

Pangarso, A., & Setyorini, R. (2023). The drivers of e-learning satisfaction during the early COVID-19 pandemic: Empirical evidence from an Indonesian private university. Cogent Education, 10(1), 2149226.

Roach, V., & Lemasters, L. (2006). Satisfaction with online learning: A comparative descriptive study. Journal of Interactive Online Learning, 5(3), 317-332.

Shen, D., Cho, M. H., Tsai, C. L., & Marra, R. (2013). Unpacking online learning experiences: Online learning self-efficacy and learning satisfaction. The Internet and Higher Education, 19, 10-17.

She, L., Ma, L., Jan, A., Sharif Nia, H., & Rahmatpour, P. (2021). Online learning satisfaction during COVID-19 pandemic among Chinese university students: the serial mediation model. Frontiers in Psychology, 12, 743936.

Simsek, I., Kucuk, S., Biber, S. K., & Can, T. (2021). Online learning satisfaction in higher education amidst the Covid-19 pandemic. Asian Journal of Distance Education, 16(1), 247-261.

Shih, H. F., Chen, S. H. E., Chen, S. C., & Wey, S. C. (2013). The relationship among tertiary level EFL students’ personality, online learning motivation and online learning satisfaction. Procedia-Social and Behavioral Sciences, 103, 1152-1160.

Songkram, N., Chootongchai, S., Thanapornsangsuth, S., Osuwan, H., Piromsopa, K., Chuppunnarat, Y., & Songkram, N. (2023). Success Factors to Promote Digital Learning Platforms: An Empirical Study From an Instructor’s Perspective. International Journal of Emerging Technologies in Learning (iJET), 18(9), 32-48.

Tan, S., Chuah, F., & Ting, H. (2016). Factors affecting university students’ satisfaction on online learning system. In TARC International Conference On Learning & Teaching (Vol. 2016, pp. 17-20).

Asbari, M., Novitasari, D., Purwanto, A., Fahmi, K., & Setiawan, T. (2021). Self-leadership to Innovation: The Role of Knowledge Sharing. International Journal of Social and Management Studies, 2(5), 21-36.

Asbari, M., Nurhayati, W., Purwanto, A., & Putra, F. (2020). Pengaruh Genetic Personality dan Authoritative Parenting Style terhadap Pendidikan Karakter di Aya Sophia Islamic School. Edumaspul: Jurnal Pendidikan, 4(1), 142-155.

Muliati, L., Asbari, M., Nadeak, M., Novitasari, D., & Purwanto, A. (2022). Elementary School Teachers Performance: How The Role of Transformational Leadership, Competency, and Self-Efficacy?. International Journal of Social and Management Studies, 3(1), 158-166.

Maesaroh, S., Asbari, M., Hutagalung, D., Mustofa, M., Agistiawati, E., Basuki, S., ... & Chidir, G. (2020). PengaruhReligiusitas dan Kepemimpinan Transformasional terhadap KinerjaGuru melalui Mediasi Organizational Citizenship Behavior. EduPsyCouns: Journal of Education, Psychology and Counseling, 2(1), 276-290.

Nadeak, M., Widodo, A., Asbari, M., Novitasari, D., & Purwanto, A. (2021). Understanding the links between coaching, OCB, and individual performance among MSME employees. International Journal of Social and Management Studies, 2(4), 65-80.

Novitasari, D., Haque, M. G., Supriatna, H., Asbari, M., & Purwanto, A. (2021). Understanding the links between charismatic leadership, intrinsic motivation and tacit knowledge sharing among MSME employees. International Journal of Social and Management Studies, 2(3), 1-13.

Purwanto, A., & Asbari, M. (2020). Model Pengaruh Gaya Kepemimpinan Authentic, Authoritarian, Tansformational, Transactional Berpengaruh Terhadap Kinerja: Studi Pada Kinerja Dosen Perguruan Tinggi di Jawa Tengah. EduPsyCouns: Journal of Education, Psychology and Counseling, 2(1), 227-245.

Purwanto, A., Novitasari, D., & Asbari, M. (2022). Tourist Satisfaction and Performance of Tourism Industries: How The Role of Innovative Work Behaviour, Organizational Citizenship Behaviour?. Journal of Industrial Engineering & Management Research, 3(1), 1-12.

Purwanto, A., Tukiran, M., Asbari, M., Hyun, C. C., Santoso, P. B., & Wijayanti, L. M. (2020). Model Kepemimpinan di Lembaga Pendidikan: A Schematic Literature Review. Journal of Industrial Engineering & Management Research, 1(3), 255-266.

Purwanto, A. (2020). Effect of compensation and organization commitment on tournover intention with work satisfaction as intervening variable in indonesian industries. Sys Rev Pharm, 11(9), 287-298.

Purwanto, A., Haque, M. G., Sunarsi, D., & Asbari, M. (2021). The Role of Brand Image, Food Safety, Awareness, Certification on Halal Food Purchase Intention: An Empirical Study on Indonesian Consumers. Journal of Industrial Engineering & Management Research, 2(3), 42-52.

Purwanto, H., Fauzi, M., Wijayanti, R., Al Awwaly, K. U., Jayanto, I., Purwanto, A., ... & Hartuti, E. T. K. (2020). Developing model of halal food purchase intention among indonesian non-muslim consumers: an explanatory sequential mixed methods research. Systematic Reviews in Pharmacy, 11(10).

Purwanto, A. (2020). Did transformational, transactional leadership style and organizational learning influence innovation capabilities of school teachers during covid-19 pandemic?. Sys Rev Pharm, 11(9), 299-311.

Sudargini, Y., & Purwanto, A. (2020). The effect of teachers pedagogic competency on the learning outcomes of students. Journal of Industrial Engineering & Management Research, 1(4), 1-8.

WANASIDA, A. S., BERNARTO, I., SUDIBJO, N., & PURWANTO, A. (2021). The Role of Business Capabilities in Supporting Organization Agility and Performance During the COVID-19 Pandemic: An Empirical Study in Indonesia. The Journal of Asian Finance, Economics and Business, 8(5), 897-911.

Wijayaa, O., Sulistiyanib, S., Pudjowatic, J., Kurniasih, N., & Purwanto, A. (2021). The role of social media marketing, entertainment, customization, trendiness, interaction and word-of-mouth on purchase intention: An empirical study from Indonesian smartphone consumers. International Journal of Data and Network Science, 5(3), 231-238.

Zaman, M., Novitasari, D., Goestjahjanti, F. S., Fahlevi, M., Nadeak, M., Fahmi, K., ... & Asbari, M. (2020). Effect of Readiness to Change and Effectiveness of Transformational Leadership onWorkers’ Performance during Covid-19 Pandemic. Solid State Technology, 63(1s), 185-200.