LITERATURE REVIEW THE INFLUENCE OF ORGANIZATIONAL CULTURE AND ORGANIZATIONAL SUPPORT ON ORGANIZATIONAL CITIZENSHIP BEHAVIOR

Authors

  • Wachid Hasyim Universitas Pelita Bangsa
  • Martinus Tukiran Universitas Pakuan, Indonesia

DOI:

https://doi.org/10.11111/ujost.v3i1.144

Abstract

Organizational citizenship behavior (OCB) has become focus study management and behavior organizational. OCB defined as contribution volunteer individuals who exceed description their formal position. Study This aim conducta literature review about influence culture organization and support organizational towards OCB. Research methods is a literature review systematic with analyzed 10 articles study empirical 2014-2024. The results show that culture organization, satisfaction work, and commitment organization influential positive towards OCB. Supportive culture _ collaboration and attention to employees can increase OCB. Intelligence emotional and support Organizations also have an influence positive on OCB because fulfil need psychology and encourage reciprocity. In conclusion, culture positive and supportive organization organization in a way significant can increasing organizational citizenship behavior.

 

References

Apriliani, S. D., & Wati, I. R. (2023). PENGARUH DUKUNGAN ORGANISASIONAL TERHADAP ORGANIZATIONAL CITIZENSHIP BEHAVIOR (OCB) DENGAN KOMITMEN ORGANISASIONAL SEBAGAI VARIABEL INTERVENING (Studi pada Koperasi Mitra Dhuafa Regional K Jawa Timur). Diponegoro Journal of Management, 12(4).

Apriyana, I. K. K., Widyani, A. A. D., & Purnawati, N. L. G. P. (2021). Pengaruh Iklim Organisasi, Komitmen Organisasi Dan Dukungan Organisasional Terhadap Organizational Citizenship Behavior (OCB) Pada Karyawan LPD Di Desa Adat Penarungan. EMAS, 2(2).

Asrunputri, A. P., Supriyadi, E., & Putriana, L. (2020). Pengaruh Gaya Kepemimpinan, Budaya Organisasi Dan Iklim Organisasi Terhadap Organizational Citizenship Behaviour Di Perusahaan Dengan Kepuasan Kerja Sebagai Mediating Variable (Studi Kasus: Pt Evi). Journal Ekobisman, 4(3), 183–193.

Bayu Putra Mahardika, I. N., & Wibawa, I. M. A. (2018). Pengaruh Budaya Organisasi Kepuasan Kerja Dan Komitmen Organisasional Terhadap Organizational Citizenship Behavior Pada Karyawan. E-Jurnal Manajemen Universitas Udayana, 8(1), 380. https://doi.org/10.24843/ejmunud.2019.v08.i01.p14

Christy, Y.-, Setiana, S.-, & Cintia, P.-. (2018). Pengaruh Komitmen Organisasional Dan Budaya Organisasi Terhadap Organizational Citizenship Behaviour. Jurnal Akuntansi Maranatha, 10(2), 199–211. https://doi.org/10.28932/jam.v10i2.1085

Eisenberger, R., Huntington, R., Hutchison, S., & Sowa, D. (1986). Perceived organizational support. Journal of Applied Psychology, 71(3), 500.

Fala, H., Prayekti, P., & Kirana, K. C. (2021). Peran Komitmen Afektif, Kecerdasan Emosional dan Dukungan Organisasional Terhadap Organizational Citizenship Behavior Studi Pada Dinas Perindustrian dan Perdagangan DI Yogyakarta. Jurnal Ilmiah Manajemen Kesatuan, 9(1), 11–22.

Farh, J.-L., Podsakoff, P. M., & Organ, D. W. (1990). Accounting for organizational citizenship behavior: Leader fairness and task scope versus satisfaction. Journal of Management, 16(4), 705–721.

Mahayasa, I. G. A., Sintaasih, D. K., & Putra, M. S. (2018). Pengaruh Kepuasan Kerja dan Budaya Organisasi Terhadap Komitmen Organisasional dan Organizational Citizenship Behavior Perawat. Matrik : Jurnal Manajemen, Strategi Bisnis Dan Kewirausahaan, 12(1), 71–76. https://ojs.unud.ac.id/index.php/jmbk/article/view/36160

Moorman, R. H. (1991). Relationship between organizational justice and organizational citizenship behaviors: Do fairness perceptions influence employee citizenship? Journal of Applied Psychology, 76(6), 845.

Ogbonna, E., & Harris, L. C. (2000). Leadership style, organizational culture and performance: empirical evidence from UK companies. International Journal of Human Resource Management, 11(4), 766–788.

Organ, D. W. (1988). Organizational citizenship behavior: The good soldier syndrome. Lexington books/DC heath and com.

Organ, D. W., & Ryan, K. (1995). A meta‐analytic review of attitudinal and dispositional predictors of organizational citizenship behavior. Personnel Psychology, 48(4), 775–802.

Podsakoff, P. M., MacKenzie, S. B., & Bommer, W. H. (1996). Transformational leader behaviors and substitutes for leadership as determinants of employee satisfaction, commitment, trust, and organizational citize. Journal of Management, 22(2), 259–298.

Sari, I. G. A. I. P., & Dewi, A. A. S. K. (2017). Pengaruh dukungan organisasional dan komitmen organisasional terhadap OCB karyawan F&B Di Melasti Beach Hotel Kuta. Udayana University.

Setyawan, I. P. G. A., & Sriathi, A. A. A. (2020). Peran Komitmen Organisasional Memediasi Pengaruh Budaya Organisasi Terhadap Organizational Citizenship Behavior. Udayana University.

Suwandewi, N. K. N., & Dewi, I. G. A. M. (2016). Pengaruh kecerdasan emosional dan dukungan organisasional terhadap organizational citizenship behavior. Udayana University.

Zou, S., Andrus, D. M., & Wayne Norvell, D. (1997). Standardization of international marketing strategy by firms from a developing country. International Marketing Review, 14(2), 107–123.

Published

2024-01-27

How to Cite

Hasyim, W., & Tukiran, M. (2024). LITERATURE REVIEW THE INFLUENCE OF ORGANIZATIONAL CULTURE AND ORGANIZATIONAL SUPPORT ON ORGANIZATIONAL CITIZENSHIP BEHAVIOR . UJoST- Universal Journal of Science and Technology, 3(1), 59–68. https://doi.org/10.11111/ujost.v3i1.144

Issue

Section

Articles